Delete Your Sadaf Account
You can request permanent deletion of your Sadaf account and the personal information associated with it.
Delete Your Account in the Sadaf App
If the Delete Account option is available in your version of the Sadaf app, open your account settings and select Delete Account.
Follow the confirmation steps shown in the app.
Request Deletion From the Website
If you cannot access the app, you can request deletion by emailing:
Use the subject:
Delete my Sadaf account
Please include the phone number or email address registered with your Sadaf account so we can identify the correct account.
We may ask you to verify that you are the account owner before completing the deletion.
Never send your password or OTP verification code.
What Will Be Deleted
After your identity and deletion request are confirmed, Sadaf will delete or anonymize personal information that is no longer required, which may include your account profile, saved delivery locations, authentication sessions or tokens, wishlist information, notification records, and other account-related data.
Any remaining loyalty points or account benefits may be permanently lost when the account is deleted.
Information We May Need to Retain
Some information may need to be retained when required for legal, accounting, payment, fraud-prevention, security, or dispute-resolution purposes.
For example, certain completed order, invoice, payment, or transaction records may need to remain in our business records even after the Sadaf account itself is deleted.
Retained information will only be kept for the applicable purpose and required retention period.
Processing Your Request
We will process verified deletion requests as soon as reasonably practicable. If additional time or legal retention is required, we will inform you where appropriate.
Account deletion is permanent and may not be reversible.
For questions about account deletion, contact:
Privacy Policy: